FAQ’s – Frequently asked Questions
Q. How quickly are items despatched?
A. All items are despatched within 2 – 3 working days (exclurding Sunday).
Q. Does all your jewellery come in presentation boxes?
A. No, not all jewellery comes in presentation boxes. From my new range, bangles and resin pendants are despatched in presentation boxes. Other jewellery and gifts are despatched either in organza bags or sealed protective bags. Please see each item description for further information upon purchase.
Q. How do I care for my jewellery after purchase?
A. Each presentation box is fitted with an anti-tarnish tab providing up to 12 months additional protection. It also comes with a cleaning cloth and care instructions. This helps keep your jewellery in top condition for longer as long as you keep it in the box provided and follow the instructions which are also below for reference.
- Always undo the clasp to remove your jewellery (if applicable)
- Store away from natural light and heat
- Store in airtight box/container
- Polish regularly with soft cloth provided
- Avoid the use of perfumes, creams or strong chemicals whilst wearing to prevent tarnishing
- Remove before bathing, swimming or taking part in sporting activity
Q. Why is there only one of each item available?
A. Creations – where ideas come alive, prides itself in producing unique pieces that you won’t see replicated in high street stores. This means that you get a unique piece of jewellery which you and your friends/family can admire, knowing they will never have one the same. Even if similar materials are used, no 2 pieces are ever identical.